Customer Satisfaction Survey

Project Information

Name of Project

Your Name Property Address

Your Experience

How satisfied are you with the information provided about the works carried out at your property? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

How satisfied were you with being kept informed throughout the works process? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

How satisfied are you with our staff, who aim to be polite, helpful and courteous? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

How satisfied are you that the work that was carried out in a clean and tidy manner? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

How satisfied are you with the overall quality and standard of the work carried out? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

Overall, how satisfied are you with the works carried out in your home and the level of service that was provided by our staff? Very SatisfiedFairly SatisfiedNeither Satisfied or DissatisfiedFairly UnsatisfiedVery Unsatisfied

Would you be happy for Lewisham Homes or the Council to contact you to follow up on any of the comments or issues you have raised? YesNo

9. Comments and Suggestions

Do you have any additional comments or feedback regarding the works?

Thank you for your feedback!

This information will help us improve future projects and ensure that we continue to meet the highest standards of quality and customer satisfaction.

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Contact

T: 07792 226029

E: Lewishamenquiries@unitedinfrastructure.com

HEAD OFFICE
Building 4 Clearwater
Lingley Green Avenue
Great Sankey, Warrington
Cheshire, WA5 3UZ