Customer Responsibilities
- Please allow us access as requested and agreed to enable us to complete the works to your home without delay.
- Please give us 24 hours’ notice if you have to cancel an appointment to avoid delay in the works for you and your neighbours.
- Please treat all of our staff and subcontractors with respect and consideration.
- Please keep children and pets away from the work area for their own safety and to allow us to work effectively.
- Please do not leave children under the age of 18 alone in your home without adult supervision while we are working there. Our staff will not continue to work in your home when children are left unaccompanied as this may void our public liability insurance.
- Please let us know immediately if you have special health or medical problems that may be affected by the proposed work.
- Please keep all work areas free from obstruction.